#1 red neck Posted June 8 Share Posted June 8 I have CCleaner pro on my pc. I have the active license code on the pc , it says it can cover 3 devices. I am trying to install CCleaner pro on my 2 android devices and my android is looking for a code or a restore from google play. How do I get a code when all I have is the license number? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 8 Moderators Share Posted June 8 If you have a 3 device licence key, ie. CCleaner Pro Plus, or the 5 device Premium bundle, then your licence key is the activation code that Android requires. Here is the giude on registering, scroll down to "Where do I enter my license key? (CCleaner for Android):" : https://support.ccleaner.com/s/article/how-to-register-and-activate-ccleaner-professional?language=en_US *** Out of Beer Error ->->-> Recovering Memory *** Keep getting logged out of websites? See this link: https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999 Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
#1 red neck Posted June 9 Author Share Posted June 9 I had CCleaner Pro on my old phone, but it did not transfer, so now I need to cover 4 devices. I have a pc, laptop and two phones, so obviously I need more coverage. How do I upgrade my subscription from Pro to Premium? It does not expire until 2/2025. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 9 Moderators Share Posted June 9 Did you originally purchease CCleaner Android on the old phone from Google Store of as part of a CCleaner multi-device licence? Using it on another Android device is different depending on how you originally purchased it. If you purchased through google that is linked to your Google account on any device that you sign into google with. See this for more info: https://community.ccleaner.com/topic/65336-ccleaner-pro-for-android/#comment-344052 As for updating early to Premium then as there are still 9 months left on your existing licence you are best contacting Support about your options. They can usually add the remaining time to a new purchase so you don't lose out, you'll also get your remaining time as Premium rather than Pro Plus then go into the normal Premium period. (ie. If you buy 1 year Premiun they will 'merge' them to give you 1 year and 9 months of Premium). They may have other options to offer you. You can email them direct (use the same email address as when you purchased your current CCleaner if you can, that email is used to identify your existing account). support@cccleaner.com Alternatively you can use the contact form here: https://support.ccleaner.com/s/contact-form?language=en_US&form=general *** Out of Beer Error ->->-> Recovering Memory *** Keep getting logged out of websites? See this link: https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999 Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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