Хочу повернути кошти і відмінити підписку

[VladislavHenz]

Мій брат оформив на мою карту підписку і без мого підтвердження списало гроші

[VladislavHenz]

Ps:я пишу з його електроної почти, зазвичай мені в додатку потрібно було підтвердити покупу а цього разу без підтвердження зняло

[nukecad]

Please post in English, this is an Emglish speaking website.

However-  If your brother has used your card without your permission then that is between yourselves.
(If you have given him the card details then that's entirely your choice and you can't blame anyone else if he uses the card).

Family squabbles cannot be cleared up by CCleaner.

To save others having to use Google Translate, the posts above translate as:

Quote

 

My brother subscribed to my card and the money was debited without my confirmation

Ps: I write almost from his email, usually I needed to confirm the purchase in the application, but this time it was removed without confirmation

 

 

[VladislavHenz]

I did not activate the key you sent me and I want a refund and that you logically deactivate the key so that it cannot be used

[nukecad]

To request a refund you will need to contact support, we canot deal with accounts on the forum.

You can raise a support ticket by using the form here: https://support.ccleaner.com/s/contact-form?language=en_US&form=general