sergi Posted January 17 Share Posted January 17 There is no direct link. When you try to "send me my license details" it sends .exe file. Please advice. Link to comment Share on other sites More sharing options...
sergi Posted January 17 Author Share Posted January 17 btw current version shows en error when trying to update Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 17 Moderators Share Posted January 17 Where are you trying to download from? Version 1.18.30 is 3-years old, that version was October 2020. CCleaner for Mac is currently at version 2.9.187. There is a download link on this page: https://www.ccleaner.com/knowledge/ccleaner-mac-v2-9-187 *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
sergi Posted January 17 Author Share Posted January 17 There was a question actually. I've downloaded and tried to insert the code that I just received from ccleaner. It says the code is wrong. Had to create a ticket. Waiting for your reply. #20285222 Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 17 Moderators Share Posted January 17 Stick with the ticket, but they can take a long time to reply currently (over a week at times), so let's see if there is anything else we can do to help here. Are you saying that you now have version 2.9.187 installed, but it is not accepting your licence key? When did you first purchase the key? And was it for a PC or for a Mac? Can you screenshot the message that says it is wrong? Don't post the key on here, you don't want someone else using it. (or trying to use it). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
sergi Posted January 20 Author Share Posted January 20 Yeah, they replied that I've already activated and used it. Nice. So, I canceled my subscription and want my money back. Support doesn't work either. Link to comment Share on other sites More sharing options...
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