turtledrip Posted December 11, 2023 Share Posted December 11, 2023 I cancelled my cc cleaner subscription however was still billed. I desperately need the money back, and my email to the support team got not response. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted December 12, 2023 Moderators Share Posted December 12, 2023 Support are currently taking a long time to reply, over a week is not unusual, even 2. PS. Sending more that one email can slow things down even further. (If you do that then they are automatically collected together by the software and treated as a new request at the date of the last one you sent, so at the back of the queue again). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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