ecsjjgg Posted August 1 Share Posted August 1 tr...And my computers are still showing as offline! I've tried restarting from the tray-icon, but their status is only 'connecting...' Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 2 Moderators Share Posted August 2 As CCleaner Cloud is a business edition then you have priority support and should contact them using this form:https://support.ccleanercloud.com/hc/en-us/requests/new That's from the help pages that are specific to CCleaner Cloud, you might want to bookmark them: https://support.ccleanercloud.com/hc/en-us *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
soc Posted August 2 Share Posted August 2 same with me. a number of my monitored machines are showing offline and displaying "connecting" in the tray icon. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 2 Moderators Share Posted August 2 As it's happening to more than one user then it sounds as if there is a server issue. Again, the CCleaner Cloud support team would be your contact point to report the problem. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
ecsjjgg Posted August 2 Author Share Posted August 2 Automagically it started working again!!! Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 2 Moderators Share Posted August 2 I guess that it was a server problem and the faulty server has been fixed then? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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