plazadelmar Posted July 13, 2023 Share Posted July 13, 2023 I was just charged as auto extension was active without my knowledge. I cant find anyway to change it and I noticed there should be a button for this and there is not. Its seems like quite a common problem. How do I fix it? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 13, 2023 Moderators Share Posted July 13, 2023 The button to let you manage it yourself does seem to have gone missing in the latest update. You can do it they way that you had to before that button existed, email support@ccleaner.com and ask them to cancel your subscription auto renewal. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
plazadelmar Posted July 13, 2023 Author Share Posted July 13, 2023 1 hour ago, nukecad said: The button to let you manage it yourself does seem to have gone missing in the latest update. You can do it they way that you had to before that button existed, email support@ccleaner.com and ask them to cancel your subscription auto renewal. Already did but they seems to be slow with answeing me, Ill be patient. Link to comment Share on other sites More sharing options...
plazadelmar Posted July 14, 2023 Author Share Posted July 14, 2023 Still no replay or any button visible on my application. I guess I dont have any other choice to block the supplier from my bank account and to find another software. Thank you CCleaner, you were fun while you lasted. Link to comment Share on other sites More sharing options...
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