alphajoe Posted June 21 Share Posted June 21 I was cruising through the health check report and looking in the Cookie Allow list section and ran into a display issue that was not showing the full dialog. There were no buttons on the dialog box, and I could only scroll through the tiny list of frequently chosen websites. It was completely stuck at this point and I had to force close the application and restart it to get back to the home screen. I am attaching a screenshot of the issue. I am running 4k resolution on a GTX3080, if that has any bearing on the dialog drawing issue. Thanks. AlphaJoe Link to comment Share on other sites More sharing options...
alphajoe Posted June 21 Author Share Posted June 21 Okay, I think I figured it out, but there is still an issue. The problem is I had the app at the default size when you first open it. However, the window size is too small for that dialog. It is actually too small for most of the dialogs, but this one, in particular, is bad because the dialog it spawns is too small to show the buttons and you cannot click on anything to get out of it. The procedure to recreate this issue is as follows: Open CCleaner and drag the window size down to it smallest size. This is the default size when you first install and run CCleaner. Run a health check Click on Privacy (you will see the button is cutting off on the Manage allowed websites) Click the Manage allowed websites button (It is still okay at this point as there is a scrollbar to allow you to scroll this interface inside the smaller window.) Click Add frequently chosen websites At this point, you have a new dialog that has no way to exit because the buttons are off the screen and you can't click them to close it. Also, the main screen is greyed out as the new dialog has priority and must be closed before you can do anything else. All this being said all I have to do is size the window larger at the beginning and when that dialog gets created, it will be big enough to show the buttons. But, the interface shouldn't be allowed to shrink down too small to show buttons, nor should that be the default size. Link to comment Share on other sites More sharing options...
alphajoe Posted June 28 Author Share Posted June 28 (edited) Update: No, the dialog no longer shows buttons, regardless of the size. here is the window maximized. I figured out I can get out of the dialog by alt-F4 though. Edited June 28 by alphajoe Link to comment Share on other sites More sharing options...
Moderators nukecad Posted June 28 Moderators Share Posted June 28 It is probably your resolution settings. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
JeG2000 Posted September 21 Share Posted September 21 This also happens at standard 1920 x 1080 Resolution on Windows 10 with the default settings. One should not need to change their display settings to interact with CCleaner. This issue is with the software, not the user's computer if it cannot function under the most common settings. Link to comment Share on other sites More sharing options...
mikeyjames Posted yesterday at 09:45 Share Posted yesterday at 09:45 I am using latest version 6.18.108.38 on Windows 11 and suffering from same issue. I have tried difference screen resolutions, and it has no impact on the problem. Only thing I can do is use alt+F4 and close the window or terminate ccleaner. Link to comment Share on other sites More sharing options...
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