CCleaner license bought from G2A does work without your Name

[B255]

Hi,

 

i do have the problem that i have bought my CCleaner license from G2A and now if i want to activate the program features i run into the trouble that i do not know the "Name" my name required which i gave to buy the license because i have given no name while buying the license over G2A.

 

Please help.

 

How do i get the "Name" to activate my license?

 

Regards

[Dave CCleaner]

2 hours ago, B255 said:

i do have the problem that i have bought my CCleaner license from G2A

If you didn't buy CCleaner Professional from us, but from a 3rd party then you would need to contact them to see about any missing licence information.

That said, I have yet to see a customer support ticket mentioning G2A (or Eneba, or any of those key seller marketplaces) where the situation didn't turn out to be that it was a pirated licence key that had been bought at a rather suspiciously low price.

As a general rule of thumb, software licences are wholesaled with a reseller margin of between 30%-40% off MSRP.  Big retail chains usually have the negotiation muscle to demand an extra 20%-30% points as a special price for a bulk order for peak sale seasons (Black Friday, Boxing Day, End of Financial Year, etc).  So if you see a $30 software package being sold for less than $20 by anyone other than the manufacturer, you probably want to check who you are buying from.  For < $10, you are almost certainly running a risk.