Jump to content

CCleaner causes problems on Windows 11


Ceserea

Recommended Posts

Hello everyone late at night. I'm from Germany and I use Google translator. I previously had Windows 10, so the CCleaner didn't cause any problems. Now I have downloaded and installed Windows 11 from the Microsoft site. And suddenly I have problems. I don't know if the CCleaner is to blame. Suddenly all browsers including Microsoft Edge and other programs were uninstalled. Have already researched, and what is disabled in the apps. I have absolutely no idea what's suddenly going on, I'm not an IT specialist or programmer. Does anyone have any idea and can tell me what I can do. I sat at it almost all day yesterday and reinstalled Windows 11 and my programs.
To my PC: Intel Core i9-10900KF// Corsair Vengeance RGB PRO white DIMM Kit 32GB// Western Digital WD Blue 3D NAND SATA SSD 500GB//MSI GeForce GTX 1080 Gaming X+ 8G//ASRock Z590 PG Velocita//AOC G2590FX/ /be quiet! Dark Power Pro 11 850W. This PC ran on Windows 10 without any problems. Thanks in advance for an answer. I hope you can understand what I mean.

Link to comment
Share on other sites

3 hours ago, Ceserea said:

Sorry I forgot something because I can't correct anything here. This addition: The CCleaner cannot be opened in this way, neither on the taskbar nor in the menu. I have to open the CCleaner every time with a right click as administrator only then can I use it. With Windows 10, the CCleader worked well, I had no errors there.

 

Link to comment
Share on other sites

  • Moderators

Are you using Avira software? In particular their antivirus.

Avira Free Security  is known to be causing apps to be suddenly corrupted if the user runs CCleaner, Bleachbit, or other cleaning softwares.

There is a workaround by going to CCleaner's, or the other cleaning app's, options and "excluding" the "C:\Windows\Temp\sentry_temp" folder from being cleaned.
(Nobody knows just why clearing a Windows temporary folder is causing Avira to corrupt various apps, Avira will have to fix that).

See this previous thread,

 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

I had Avira for free and CCleaner for free, on Windows 10 I have no problems with it. Neither with Avira nor with CCleaner. Why is CCleaner causing problems in Windows 11.

I have now uninstalled CCleaner. And now I have no problems. As soon as I install the CCleaner there are problems again. Why does the CCleaner cause problems with Windows 11, something is wrong!

I only have a free program because I can't fund a paid program! These problems shouldn't occur, I've used both years with no problems.

I don't think Avira's fault because it works.

What else should I get for free antivirus and what CCleaner alternatives. Thank you for your quick response.

Edited by Ceserea
Link to comment
Share on other sites

  • Moderators

No; as said the root cause is something that has been changed in a recent update to Avira itself.
As you say it used to be OK with cleaners, but Avira recently changed something.

Alternative cleaner? At the moment none - Any cleaner that cleans the Windows Temporary folder will give the same problem if you are using Avira.
The problem isn't any particular cleaner, it's Avira itself.

The built in Windows Security is all that you need these days, most users don't really need a 3rd party AV anymore, especially not a free one.
(There are advanced users who want a bit more protection, and so will get a paid for, professional, Anti-Virus/Anti-Malware addition).
Don't take my word for it, have a read of this from a well respected PC magazine: https://www.pcworld.com/article/797877/do-i-need-windows-antivirus-software.html

Quote

Windows Security rivals other programs at sniffing out viruses. While this wasn’t always the case, Microsoft’s detection has improved considerably in recent years, to the point that the independent AV-TEST Institute regularly awards it a perfect 6 out 6 in protection, usability, and performance, beating industry averages.

Whoever you ask about "the best" free protection will give you a different answer.
Personally I use the built in Windows Security, and back it up with Malwarebytes Browser Guard (Free) and a weekly scan with Malwarebytes Free.
You can also get Malwarebytes Premium (yearly licence) that can run in real time alongside Windows Security, so you get 2 layers of protection.
https://www.malwarebytes.com/browserguard
https://www.malwarebytes.com/solutions/free-antivirus

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

  • 4 weeks later...

Sorry that I haven't reported for so long. Had a lot to do. I uninstalled Avira and only installed CCleaner. Which I use from time to time. So far everything is fine again. Now I only have Windows Defender (Windows' own virus protection) I hope that's enough. Thank you for your help.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.