CCleaner Portable v5.90 - Custom Clean Reports "0 Bytes Cleaned"

[lmacri]

I ran a Custom Clean with the current CCleaner Free Portable v5.90 today and noticed an odd glitch. CCleaner found ~ 240 MB of files ready to be cleaned when I clicked Analyze, but when I clicked Run Cleaner it reported "Cleaning Complete - 0 Bytes Removed".  Note that all open programs (e.g., File Explorer, Firefox etc.) were closed before I started the Custom Clean.

I checked my hidden C:\Users\<myusername>\AppData\Local\Temp folder and confirmed that all files older than 24 hours had actually been purged (note that my setting at Options | Advanced | Only Delete Files in Windows Temp Folders Older Than 24 Hrs is ENABLED) so the "0 Bytes Removed" message was obviously incorrect.

I closed CCleaner and re-launched a few minutes later, and this time a Custom Clean ran as expected, even though it only found a few files to clean.

I normally only run CCleaner once a week on Sundays and just updated to v5.90 on 25-Feb-2022 so I believe this is only the second time I've run a Custom Clean with v5.90, so I'm not certain if today's error was a one-time glitch or a reproducible bug.
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64-bit Win 10 Pro v21H2 build 19044.1526 * Firefox v97.0.2 * Microsoft Defender v4.18.2201.10-1.1.18900.3 * Malwarebytes Premium v4.5.5.175-1.0.1621 * CCleaner Free Portable v5.90.9443
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

[Guest Andrei CCleaner]

22 hours ago, lmacri said:

I ran a Custom Clean with the current CCleaner Free Portable v5.90 today and noticed an odd glitch. CCleaner found ~ 240 MB of files ready to be cleaned when I clicked Analyze, but when I clicked Run Cleaner it reported "Cleaning Complete - 0 Bytes Removed".  Note that all open programs (e.g., File Explorer, Firefox etc.) were closed before I started the Custom Clean.

I checked my hidden C:\Users\<myusername>\AppData\Local\Temp folder and confirmed that all files older than 24 hours had actually been purged (note that my setting at Options | Advanced | Only Delete Files in Windows Temp Folders Older Than 24 Hrs is ENABLED) so the "0 Bytes Removed" message was obviously incorrect.

I closed CCleaner and re-launched a few minutes later, and this time a Custom Clean ran as expected, even though it only found a few files to clean.

I normally only run CCleaner once a week on Sundays and just updated to v5.90 on 25-Feb-2022 so I believe this is only the second time I've run a Custom Clean with v5.90, so I'm not certain if today's error was a one-time glitch or a reproducible bug.
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64-bit Win 10 Pro v21H2 build 19044.1526 * Firefox v97.0.2 * Microsoft Defender v4.18.2201.10-1.1.18900.3 * Malwarebytes Premium v4.5.5.175-1.0.1621 * CCleaner Free Portable v5.90.9443
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Hello,

Thank you for the info provided. If this ever happens again on your device please send our support team an email at support@ccleaner.com so they could have a better look over it.