Dani83 Posted December 11, 2021 Share Posted December 11, 2021 Hello, Is very annoying that CCleaner shows the annoying message of "INSERT LICENSE KEY" always when program stars of when Windows (10) starts. Please, remove that annoying option from annoying CCLEANER. Thanks for your work. Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted December 12, 2021 Admin Share Posted December 12, 2021 16 hours ago, Dani83 said: Is very annoying that CCleaner shows the annoying message of "INSERT LICENSE KEY" always when program stars of when Windows (10) starts. This may be due to using the paid version - CCleaner Professional - without registering it. Are you using a free, paid or trial version of CCleaner? How does CCleaner describe itself in the top left-hand corner of the CCleaner console? As the CCleaner free edition, CCleaner Professional, etc? And what version number are you using - 5.87 or some earlier version? eg: Also, is the button "licence information" visible under Options > About? Are you receiving any other pop-up notifications relating to an expired licence, an invalid licence or an expiring trial? Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Bastet Posted December 13, 2021 Share Posted December 13, 2021 I had the same problem & mine was registered but every time I opened the program I had to enter my key. I would download the latest version, then uninstall the current CCleaner using Revo Uninstaller & running the scan for leftovers after removal. Then install the latest version which you downloaded. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted December 14, 2021 Admin Share Posted December 14, 2021 11 hours ago, Bastet said: I had the same problem & mine was registered but every time I opened the program I had to enter my key. Was that about a year or so ago that happened? There was an issue back in 2020 with a couple of older CCleaner Professional versions and the new format licence keys (where you just enter the key and don't need to provide the name). Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Bastet Posted December 14, 2021 Share Posted December 14, 2021 No, this was a few months ago. I contacted support & posted here as well. It was fixed by a later update. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
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