Buster Brown Posted June 8, 2021 Share Posted June 8, 2021 Something has happened to my CCleaner Pro that I purchased; it's disappeared. I can't find it in my apps. I suspect the McAfee anti-virus software has deleted it. Who do I need to contact to resolve this issue. Thanks. Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 8, 2021 Admin Share Posted June 8, 2021 Most of the larger brand antivirus software keep their whitelists up-to-date so that shouldn't have been a problem - although occasionally there can be issues when we release a new version and they are running behind. As per the help guide at https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional, you can redownload CCleaner Professional from https://www.ccleaner.com/go/get_ccpro - or download the free version from the CCleaner website and register that. Note that you may need to register it again to unlock the Pro features - if you have lost your registration details, you can recover the from https://www.ccleaner.com/support/license-lookup. As always, the customer support team at support@ccleaner.com is always there to assist customers with a current licence, if you have trouble with the process. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now