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Update did not extent current registration


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My existing license expired on May 22 (53 days remaining).

I purchased 1-year license (cleverbridge reference number:[REFERENCE NUMBER REDACTED]). When I entered the validation code it ignored the 53 remaining days: my expiration date is now March 20 (365 days remaining).

How do I get the 53 days I had added onto my account?

 

[SCREENSHOTS CONTAINING PERSONAL INFORMATION REMOVED]

 

Edited by Dave CCleaner
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This should be done automatically within 15 business days of the purchase; however, if it is not, simply contact support by sending an email to support@ccleaner.com and our team will be happy to get that corrected for you. 

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This may have been mentioned in the renewal reminder email, but for additional information: Will I lose any time on my subscription if I take an offer to renew early? – Piriform Support

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup

To find out how we protect your privacy - read CCleaner's Data Factsheet.

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