msullivan71 Posted December 6, 2020 Share Posted December 6, 2020 I keep requesting my license key for my renewal paid for in October, 2020. In the response I get my license keys that expired in November 2019 and 2020. Cannot find anywhere on CCCleaner website to contact support. My payment for the software has been processed. When the software runs It keeps giving the message that license is expired. I uninstalled until this I receive the license key I paid for. Any help for this? Michael Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted December 6, 2020 Admin Share Posted December 6, 2020 The customer support contact can be found at the bottom of your renewal confirmation email: support@ccleaner.com Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
msullivan71 Posted December 7, 2020 Author Share Posted December 7, 2020 Thank you. Not sure why I couldn't find that. Will give it a try. Link to comment Share on other sites More sharing options...
msullivan71 Posted December 7, 2020 Author Share Posted December 7, 2020 Dave. Just FYI, I did the license lookup link and that is where I got the two expired licenses. Not sure why the new one is not showing up. But I have the invoice so I think it just a glitch. Thanks again. Michael Link to comment Share on other sites More sharing options...
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