Agamemnon Teng Posted May 10, 2020 Share Posted May 10, 2020 I PURCHASE YOUR 1 YEAR SUBSCRIBER [personal information removed] BUT I CANT DOWNLAOD MY PAYABLE CCLEANER WHY IS THIS HAPPENING. ANY ASSITANT PLEASE IT TAKES 1 HOUR BEFORE IT REPLY MY REGISTRATION VIA VISA. AND STILL I CANT USE URE APPS I NEED REFUNDABLE PLS THIS IS YOUR RESPONSIBILITIES WHY YOU GUYS LET THIS HAPPEND. [address removed] thats my email pls email me soon as posible Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted May 10, 2020 Admin Share Posted May 10, 2020 @Agamemnon Teng: Hi, this is a public forum for discussions of CCleaner and to seek and provide peer support for technical issues - particularly for the free user base. So this is not a good place to publish your personal details to the general public There are some CCleaner staff on here (such as myself). I checked your case and I can see that you did raise two support tickets with Cleverbridge, who forwarded your case to CCleaner customer support, who seem to have responded to you recently. There was a recent purchase for CCleaner from a customer with a name that seems to be the same as yours, but with a slightly different email address. Your purchase receipt and licence key were sent to that email address that you provided - it had no numbers in the email address, if that helps you find which of your email addresses to check. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Agamemnon Teng Posted May 10, 2020 Author Share Posted May 10, 2020 hi sir, can i ask how to delete my report post on furom? Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted May 16, 2020 Admin Share Posted May 16, 2020 On 10/05/2020 at 14:03, Agamemnon Teng said: hi sir, can i ask how to delete my report post on furom? All personal information has been removed from your post Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
gregmartel Posted June 20, 2020 Share Posted June 20, 2020 Hi! I am stuck with the exact same problem and have submitted a request on the website. What delay should I expect before being able to activate my account? Thanks! Link to comment Share on other sites More sharing options...
gregmartel Posted June 21, 2020 Share Posted June 21, 2020 Please disregard the previous query: I have finally received the email. Link to comment Share on other sites More sharing options...
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