MXE Posted April 14, 2020 Share Posted April 14, 2020 I have had CCleaner working/running on my 64BIT Windows (c) 10 Pro XPS Dell computer since 09/11/2019 and all of a sudden it will not open. I have uninstalled it, and re-installed it several time and it will install, but won't open? HELP. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 15, 2020 Moderators Share Posted April 15, 2020 What antivirus do you use? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
MXE Posted April 15, 2020 Author Share Posted April 15, 2020 Trend Micro - Maxium Security Plus 2019 Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 15, 2020 Moderators Share Posted April 15, 2020 There's a current bug in trend micro, they are working on a fix. A work around is to Whitelist ccleaner in trend micro following the directions in this post https://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617 ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
MXE Posted April 16, 2020 Author Share Posted April 16, 2020 Thanks everyone for the Trend Micro info. That solved the CCleaner opeing issue! Link to comment Share on other sites More sharing options...
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