Jump to content

Failed to Save Key File


DJ SQRD

Recommended Posts

I have given the program full access to the Files & Folders on my Mac and I can't seem to get the license activation to work. I have redownloaded, reinstalled and even restarted my computer at this point. Nothing works. Any help? If not, I'd like a refund because I can't even use the features I purchased. 

Screen Shot 2019-12-18 at 1.23.20 AM.png

Link to comment
Share on other sites

  • Moderators

You will need to contact support to get licencing issues resolved, it's not something that we can do on the forum.

There is a form you can fill in here: https://support.piriform.com/hc/en-us/requests/new

Alternatively you can email your support question to: support@ccleaner.com

In the meantime I have flagged your problem to the Piriform staff.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

Guest Sandra CCleaner

Hi, thanks for reaching out to our community for support. As mentioned by @nukecad, license queries can only be resolved by our dedicated support team. I have flagged to our team the incoming mac license query. 😊

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.