DJ SQRD Posted December 18, 2019 Share Posted December 18, 2019 I have given the program full access to the Files & Folders on my Mac and I can't seem to get the license activation to work. I have redownloaded, reinstalled and even restarted my computer at this point. Nothing works. Any help? If not, I'd like a refund because I can't even use the features I purchased. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted December 18, 2019 Moderators Share Posted December 18, 2019 You will need to contact support to get licencing issues resolved, it's not something that we can do on the forum. There is a form you can fill in here: https://support.piriform.com/hc/en-us/requests/new Alternatively you can email your support question to: support@ccleaner.com In the meantime I have flagged your problem to the Piriform staff. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted December 18, 2019 Share Posted December 18, 2019 Hi, thanks for reaching out to our community for support. As mentioned by @nukecad, license queries can only be resolved by our dedicated support team. I have flagged to our team the incoming mac license query. Link to comment Share on other sites More sharing options...
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