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CCleaner Pro "Lifetime" Licence - why has it expired?


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28 minutes ago, BuggedByRenewalPrompts said:

I am in the same situation. Purchased CCleaner when there was no mention of a time limit on the license. The license worked for years and then suddenly expired. I renewed at a sale price. Now I'm being harassed to renew at double the price paid less than a year ago. What a disreputable company.

You shouldn't have opted to pay for the renewal. I now realise it's nothing more than an irritation. Nothing happens if you ignore it. I've been getting the pop ups just this week but it happens quite regularly, They are very misleading as all you are being offered is automatic updates and free servicing. The product itself just continues working if you do nothing. Turn off automatic updates and ignore the pop-ups in future. I'm sure Windows will eventually get an update that prevents CC Pro working and you will have to decide then whether to subscribe or look for an alternative product but until then don't worry.

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On 02/10/2020 at 20:45, BuggedByRenewalPrompts said:

I am in the same situation. Purchased CCleaner when there was no mention of a time limit on the license. The license worked for years and then suddenly expired.

I've also the same problem. I've bought a Licence that was a Lifetime licence (I've never bought a single licence that expire after 1 or few years), with all the other programs (defraggler, recuva and speccy) and I DON'T WANT TO PAY A SINGLE PENNY for another licence, I only want to use my one forever.

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11 hours ago, Walty71 said:

I DON'T WANT TO PAY A SINGLE PENNY for another licence, I only want to use my one forever

And indeed that was always allowed, as it has been for 97%+ of the other customers who bought at the same time as you. 

For your privacy, if you would like more information as to why you were part of the ~3% who had their licence cancelled, it might be best if you contact customer support about that.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup

To find out how we protect your privacy - read CCleaner's Data Factsheet.

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Hi guys - joining in on this.  I am also on the team of "I bought a one time never expiring license and expect just that".  Getting the "my license has expired crap.  I bought a physical copy of it at Office Depot and still have the disc. I will pull a screenshot of the EULA from it - stay tuned.

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7 hours ago, ZFreak said:

Getting the "my license has expired crap

Are you no longer able to register your copy of CCleaner?  Are you getting messages saying that your service has expired? Or that "Your CCleaner License Key is Invalid" ?

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup

To find out how we protect your privacy - read CCleaner's Data Factsheet.

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