MirceaForce Posted April 25, 2018 Share Posted April 25, 2018 So today kis 2018 like he does automatically update, affected ccleaner ...program work perfect until you click run/continue clean files kis just close the program... this just happen from today I did tried: uninstall ccleaner and install again no fix disable every component from kis no fix try to add to exclusion list no fix see imagehttp://www.imagebam.com/image/9ce793835001043 restart pc no fix only fix is to exit kaspersky but this will comprimise protection HOW TO REPRODUCE THE PROBLEM i''m using windows 10 pro x64 1709 os build 16299.371 with ccleaner free not pro do you have same operating system ? can you use ccleaner free for testing ? like this : analyze - right click on what do you want to delete - select one--clean system temporary- click continue i did made a video for better understandinghttps://drive.google.com/file/d/1_ayqOcGC8HvRTtvhhT4ku7TRZZG3PV3r/view can some one help me DxDiag.txt Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 25, 2018 Moderators Share Posted April 25, 2018 See this thread https://forum.piriform.com/topic/51706-latest-update-not-working/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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