IrelandCleaner Posted December 30, 2016 Share Posted December 30, 2016 Hi I run the analyse option - it lists 900+ files. Then I run Cleaner option and it deletes 9 files. Then I run the analyse option - it still lists 900+ files. Am i doing something wrong or is the program just flaky? I am using the Free version. Thanks Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 30, 2016 Moderators Share Posted December 30, 2016 Where does it say the files are when you click analyse? What operating system? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted December 30, 2016 Moderators Share Posted December 30, 2016 check Options, Advanced, and determine if you want both the 2 Only delete files... ...older than 24 hours options ticked or not. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators mta Posted January 3, 2017 Moderators Share Posted January 3, 2017 @Ireland, I split your new issue into it's own thread; https://forum.piriform.com/index.php?showtopic=47581&p=279372 new problem = new thread, you'll get dedicated responses to the relevant issue that way. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
IrelandCleaner Posted January 4, 2017 Author Share Posted January 4, 2017 Thanks MTA. Link to comment Share on other sites More sharing options...
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