oldgeek Posted October 19, 2016 Share Posted October 19, 2016 I am using the free version of CCleaner (V5.23.5808) with Windows 10 Pro x64. Running the cleaner still leaves 2 files of Windows Log Files. Is this normal, or can I safely remove these files somehow? Link to comment Share on other sites More sharing options...
maggi58 Posted October 19, 2016 Share Posted October 19, 2016 I have the same problem are using the old version V22.57.24 and it works Link to comment Share on other sites More sharing options...
desertcom1 Posted October 19, 2016 Share Posted October 19, 2016 I have v5.23.5808 64 bit Pro Edition with Windows 8.1 and I'm having the same problem. Two web cache logs are not deleting after the latest update. These two logs are not deleting: C:\Users\name\AppData\Local\Microsoft\Windows\WebCache\vo1.log C:\Users\name\AppData\Local\Microsoft\Windows\WebCache\vo1tmp.log Link to comment Share on other sites More sharing options...
oldgeek Posted October 19, 2016 Author Share Posted October 19, 2016 I am new to this forum.......is there a way to report it to the developers if it needs fixing? Do they read these messages? Link to comment Share on other sites More sharing options...
RRS1947 Posted October 19, 2016 Share Posted October 19, 2016 I am also experiencing the exact same issue/problem with v5.23.5808. I've reinstalled v5.22.5724 indefinitely and all is working well... Windows 7 Pro SP1 32bit Rob _ Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 19, 2016 Moderators Share Posted October 19, 2016 Devs are aware. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
maggi58 Posted October 26, 2016 Share Posted October 26, 2016 It do not help it is still running slower and are not cleaning all my files, still using V22.57.24 and it works. I am not going to use the new make an update and come with a better version!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
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