wormofthesenses Posted August 23, 2016 Share Posted August 23, 2016 I received a weird email apparently from Piriform saying my CCleaner license expired months ago, but I don't think it was that long ago that I bought the pro license. See screenshot Is this legit? The CCleaner install running on my machine doesn't saying anything about the license being expired, I checked under Options>About and it looks valid to me.. I didn't go to the page of course but I'd like to find out if my license is actually expired so I can renew it. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 23, 2016 Moderators Share Posted August 23, 2016 Best to contact your support rep directly as that's what you paid for. This is the users' forum so none of us could really tell you. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 23, 2016 Moderators Share Posted August 23, 2016 Sign in here http://www.piriform.com/support ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Tom CCleaner Posted August 23, 2016 Admin Share Posted August 23, 2016 Hi, This is a legitimate email from us. If you think the information is incorrect, can you please email support@piriform.com and someone will be able to help Link to comment Share on other sites More sharing options...
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