johnnies118 Posted October 16, 2015 Share Posted October 16, 2015 I spent days and every possible solution trying to find a reason why Windows 10 windows store stopped working after 2 months. I then had a Microsoft Support Engineer tell me that the crash im having with the store is caused by CCleaner Registry Cleaner deleting necessary files. I hadn't even told him I had CCleaner. I always back up the registry and even after restoring the the last 5 or so registry backups I still can't get windows store to work. It would not merge the older backups I tried it said it couldn't. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 16, 2015 Moderators Share Posted October 16, 2015 Well, with ccleaner's (unobtrusive) registry cleaner (and especially with other, more aggressive cleaners) one should always practice caution. Please read and follow my signature below. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
ident Posted October 18, 2015 Share Posted October 18, 2015 It's a registry cleaner....What files did this "support guy" mention...You say that you restored the registry to before ccleaner ran then it is not ccleaner. Why do yuo want to delete orphaned keys any way? No fate but what we make Link to comment Share on other sites More sharing options...
Fellwalker Posted October 26, 2015 Share Posted October 26, 2015 I spent days and every possible solution trying to find a reason why Windows 10 windows store stopped working after 2 months. I then had a Microsoft Support Engineer tell me that the crash im having with the store is caused by CCleaner Registry Cleaner deleting necessary files. I hadn't even told him I had CCleaner. I always back up the registry and even after restoring the the last 5 or so registry backups I still can't get windows store to work. It would not merge the older backups I tried it said it couldn't. Every time CCleaner runs, Cortana and the Windows app store disappear until I reboot the machine. I do understand what Nergal says, but a. it isn't advertised like that, and b. which of us is technologically competent to make the decision as to whether to delete something or not? The whole point of something like CCleaner is that it should be fire and forget. It sells itself on "Easy to use, one click cleaning so beginners can optimize their computers in seconds". The paid for version advertises itself as having "Automatic background cleaning". Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now