dbag Posted February 20, 2006 Share Posted February 20, 2006 Help! I was cleaning up my in-laws computer as well as my own and somehow I now removed or lost the Help and Support Center on both. I used ccleaner on all the standard settings along with adaware and spybot (also on default settings) and now neither computer can access the Help and Support Center. I looked for it in Windows Explorer and it says file cannot be found. When I looked in regedit (without changing anything) it appears to be there and from the fix I got on Microsoft, it is in there properly. I would like to repair this espeically on the inlaws computer because they may need it. I also tried the two related fixes in previous related posts and neither worked. Her computer is set up with XP Pro, and mine has XP Home, I am not sure how to do a repair installation so if that should be neccessary someone will have to walk me through the steps because when I tried it on my computer I got stuck on the screen after I selected my xp operating system where I had to type in what I was repairing. Any help would be appreciated. Thanks! Link to comment Share on other sites More sharing options...
krit86lr Posted February 20, 2006 Share Posted February 20, 2006 Hi Dbag, The service may have been stopped somehow. Try this, and post back with the results. Start > Run > (type) services.msc > click OK Look in the right window pane, and scroll down to 'Help and Support'. Double click the service and change the following. Startup Type: Automatic Service Status: Started Then click 'Apply'. This is assuming that the service is stopped. Have a great day! K Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
Tarun Posted February 20, 2006 Share Posted February 20, 2006 Hi Dbag, The service may have been stopped somehow. Try this, and post back with the results. Start > Run > (type) services.msc > click OK Look in the right window pane, and scroll down to 'Help and Support'. Double click the service and change the following. Startup Type: Automatic Service Status: Started Then click 'Apply'. This is assuming that the service is stopped. Have a great day! K Great suggestion krit. There's also DjLizard's Dial-a-fix which can reinstall and repair the Help & Support Center. Dial-a-fix Link to comment Share on other sites More sharing options...
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