astigmat2000 Posted November 26, 2014 Share Posted November 26, 2014 Hi, I've just downloaded and installed Ccleaner latest version that is 5.00.5050 (64-bit) on my computer running Windows 7 64 bits and it crashes when I use the cleaning function. I've to use the programm manager (Ctrl+Alt+Del) to get out of it. It worked fine with the previous version.... Many thanks for your help. Regards. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 26, 2014 Moderators Share Posted November 26, 2014 Are you able to run it in debug mode and attach the log? https://www.piriform.com/docs/ccleaner/troubleshooting/running-ccleaner-in-debug-mode Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Dinole Posted November 26, 2014 Share Posted November 26, 2014 I've just downloaded and installed Ccleaner latest version that is 5.00.5050 (64-bit) on my computer running Windows 7 64 bits and it crashes when I use the cleaning function. I've to use the programm manager (Ctrl+Alt+Del) to get out of it. Hi, the same with me and WIN 8.1 * 64 & WIN 7 * 64. Went back to 4.19.4867 and everythings works fine again. Thanks Michael Link to comment Share on other sites More sharing options...
Guest MrT Posted December 2, 2014 Share Posted December 2, 2014 Thanks, we are looking into this. Link to comment Share on other sites More sharing options...
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