The Black Wind Posted April 25, 2014 Share Posted April 25, 2014 I've tried reinstalling in both safe mode with admin access. I tried downloading the portable version to run it and nothing.I've searched these forums for a bit then finally decided to make an account and just ask.I ran it in debug mode and these were the results. [17:07:12::541][iNFO ] CCleaner v4.13.4693 [17:07:12::541][iNFO ] MS Windows Vista Home Premium 32-bit SP2 [17:07:12::541][iNFO ] AMD Athlon X2 Dual-Core QL-60 [17:07:12::541][iNFO ] 3.0GB RAM [17:07:12::541][iNFO ] ATI Mobility Radeon HD 3450 [17:07:12::541][iNFO ] Username: lshwn98 [17:07:12::541][iNFO ] Application Started [17:07:12::541][ERROR] Error loading branding.dll - 0x490: Element not found. Edit: I've also run Malwarebytes and avast! Antivirus, after that i ran TuneUp utilities. Link to comment Share on other sites More sharing options...
Winapp2.ini Posted April 25, 2014 Share Posted April 25, 2014 Try opening an admin command prompt and running SFC /scannow winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 25, 2014 Moderators Share Posted April 25, 2014 Or hang on a day or so until slim version comes out and install that instead... it often works when other installs don't. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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