Jump to content

Same Temporary Files show up as deleted


Recommended Posts

Each time I run the cleaner, it reports that 5.00 MB has been deleted; (Internet Explorer Temporary Internet Files- 5121 - 1 File) but as many times as I run the scan, the same file, the same size, the same message just keeps reappearing over and over again.  I wonder if this file is actually being deleted or is stuck in some "time warp" somewhere.  Anybody have any fixes or ideas?

Link to comment
Share on other sites

Hello Jerseylinda and welcome to the forum. First, I think you should review all of your settings for Internet Explorer. The instructions are here: http://www.piriform.com/docs/ccleaner/ccleaner-rules/windows-tab/internet-explorer-files

 

Second, check to see if any files are excluded from cleaning. The instructions are here: http://www.piriform.com/docs/ccleaner/using-ccleaner/excluding-files,-folders,-and-registry-entries

 

Third, check the settings for cleaning or saving cookies. The instructions are here:  http://www.piriform.com/docs/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep

 

Fourth, check the settings for cleaning flash cookies. The instructions are here: http://www.piriform.com/docs/ccleaner/ccleaner-settings/cleaning-flash-cookies

 

And last, not to scare you, have you scanned your system for viruses and malware lately? You might be dealing with something that does not want to be deleted so easily. Has Internet Explorer been working without any problems? Do you have any new toolbars you never had before? Again, not to scare you, I just thought of this as a potential problem, something to check into if all else fails.

Start every day with a smile and get it over with. - W.C. Fields

Link to comment
Share on other sites

  • Moderators

Delete your tempory internet files from within Internet Explorer then see what happens when you run the cleaner.

 

What is your operating system?

 

Do you have only delete temp files older than 24 hours ticked in ccleaner-options-advanced?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.