sparky92350 Posted December 21, 2013 Share Posted December 21, 2013 Why am I getting the 'Chrome needs to be closed message' whenever I run the CCleaner? It happens even after a restart or cold start when I haven't even started Chrome?? Win XP SP3 Link to comment Share on other sites More sharing options...
DevlinSyde Posted December 21, 2013 Share Posted December 21, 2013 In my limited testing, it will prompt you with that "Chrome needs to be closed" message if CCleaner detects any process with the name "chrome.exe" (regardless if it is the legitimate Google Chrome or not). Either: 1) Run Task Manager (TaskMgr.exe) before running CCleaner and look for any processes named "chrome.exe". 2) Open up cmd.exe and type: tasklist /FI "IMAGENAME eq chrome.exe" before running CCleaner. Report back. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 21, 2013 Moderators Share Posted December 21, 2013 Usually this is caused by one (or more) of these three things Chrome Sync (keeps all of your chrome instances with the same data across devices) Cloud Print or A Chrome app that run at startup. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted December 22, 2013 Moderators Share Posted December 22, 2013 ... or A Chrome app that run at startup. Like Goggle Update. Check msconfig or in CC, Tools, Startup and turn off anything with Goggle in it. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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