gerigent Posted April 29, 2013 Share Posted April 29, 2013 Good morning Piriform, I'm a long-term user and subscriber to Piriform and value CCleaner highly. However, after viewing some photos from a back-up DVD on a Packard Bell iMedia D2525UK running Win 7-64, an email advised of CCleaner 401 which I downloaded. After installation, which went well as usual, I ran it as advised and found it a lot slower than v400, which had speeded up a lot in comparison with earlier versions. When I went to open 'Tools', a dialogue box warned that there was no no disc in the reader and the system would not respond to any inputs. I had to use Win Task Manager to shut down the locked programs, which were listed as Piriform and CCleaner as separate items. Is CCleaner v400 still available as a stop-gap?, I have deleted it from my downloads file after I installed v401, and is there a permanent solution for the problem I have met? Regards, Rog Link to comment Share on other sites More sharing options...
Moderators mta Posted April 29, 2013 Moderators Share Posted April 29, 2013 previous versions can be found on FileHippo. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted April 29, 2013 Moderators Share Posted April 29, 2013 When I went to open 'Tools', a dialogue box warned that there was no no disc in the reader and the system would not respond to any inputs. I had to use Win Task Manager to shut down the locked programs, which were listed as Piriform and CCleaner as separate items. There's something in Windows and has been for well over a decade that's either system cache or registry related that will usually pop-up a dialog about a missing disc after it's been used and then removed. Rebooting the computer can often get rid of those error dialogs. Link to comment Share on other sites More sharing options...
gminontario Posted May 16, 2013 Share Posted May 16, 2013 Related to this topic. Updated to CCleaner v 4.1 late April. When used today to clean Win 8 64-bit and applications, hangs on cleaning history (at 2%) and will not proceed beyond this point. Uninstalled this version and re-installed v 4.0. Same problem. Any others experiencing this problem? And any suggestions as to how to proceed? Thanks.. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted May 16, 2013 Moderators Share Posted May 16, 2013 @ gminontario You could try running CCleaner in Debug mode, then you'll have a clue where it's hanging: ccleaner.exe /debug Link to comment Share on other sites More sharing options...
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