seth Posted September 29, 2012 Share Posted September 29, 2012 new pc win 7 64 bit home prem asus mobo- p8 z77-v ccleaner - v3.21.1767 running the cleaner mode. have not changed any setting - so not sure if a box to check under windows or applications. i do not see the error until after a reboot. i can only guess the log file has to do with my mother board as the in the upper left of the error msg, it says "asussetup" i have used ccleaner on other win 7 (also with an asus board) but have never seen this before. attachments: firsrt is of the error msg 2nd is the temp folder with what i think is the highlighted log file. any suggestions? thanks. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 29, 2012 Moderators Share Posted September 29, 2012 I would say to exclude it from cleaning, run an analysis on just temp files (right click "windows temp files") then in the results right click and add to excluded files ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
nodles Posted September 29, 2012 Share Posted September 29, 2012 check here: http://vip.asus.com/...090831230304296 Link to comment Share on other sites More sharing options...
seth Posted October 1, 2012 Author Share Posted October 1, 2012 Nodles - I found the entry in regedit (having a hard time signing in into the ASUS board so replying here again). Do I delete the folder or just the 3 items that I found in that folder? Link to comment Share on other sites More sharing options...
nodles Posted October 1, 2012 Share Posted October 1, 2012 Remember to backup those registry entries first. I'd delete just the items/keys and then reboot and you'll see if it worked. Link to comment Share on other sites More sharing options...
seth Posted October 2, 2012 Author Share Posted October 2, 2012 so far so good. Good not delete the individual files within the folder, but was able to delete the folder itself. Will give it a few days and if any think odd happens, guess will Merge that item back in the registry and then ask for more guidance. In meantime - thanks. Link to comment Share on other sites More sharing options...
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