missing log file after a scan & reboot

[seth]

new pc

win 7 64 bit home prem

asus mobo- p8 z77-v

ccleaner - v3.21.1767

 

running the cleaner mode.

have not changed any setting - so not sure if a box to check under windows or applications.

i do not see the error until after a reboot.

i can only guess the log file has to do with my mother board as the in the upper left of the error msg, it says "asussetup"

 

i have used ccleaner on other win 7 (also with an asus board) but have never seen this before.

 

attachments:

firsrt is of the error msg

2nd is the temp folder with what i think is the highlighted log file.

 

 

any suggestions? thanks.

[Nergal]

I would say to exclude it from cleaning, run an analysis on just temp files (right click "windows temp files") then in the results right click and add to excluded files

[nodles]

check here: http://vip.asus.com/...090831230304296

[seth]

Nodles -

 

I found the entry in regedit (having a hard time signing in into the ASUS board so replying here again).

Do I delete the folder or just the 3 items that I found in that folder?

[nodles]

Remember to backup those registry entries first.

I'd delete just the items/keys and then reboot and you'll see if it worked.

[seth]

so far so good.

Good not delete the individual files within the folder, but was able to delete the folder itself.

Will give it a few days and if any think odd happens, guess will Merge that item back in the registry and then ask for more guidance.

 

In meantime - thanks.