babshow Posted July 17, 2012 Share Posted July 17, 2012 as you see my computer found gt-s3370 so recuva not ; please help me Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 17, 2012 Moderators Share Posted July 17, 2012 because your computer doesn't see it as a drive, it sees it as a media-transfer-device (MTP) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators DennisD Posted July 17, 2012 Moderators Share Posted July 17, 2012 Hi babshow. I've just been looking at the technical specs for your phone ... Memory ▲User memory: 14MB External memory: Support microSDHC™ memory card(up to 16GB) http://www.samsung.com/hk_en/consumer/mobile/mobile-phones/archive/GT-S3370DIATGY-spec Are you trying to recover from the 14mb of user memory, or do you have a "microSDHC™ memory card" in there? If the latter, you will be able to scan a memory card if you remove it from the phone. Welcome to the forum by the way. Link to comment Share on other sites More sharing options...
OgeGOon Posted July 17, 2012 Share Posted July 17, 2012 I had the same issue this evening, but it was indeed due to the mounting "mode" MTP. This is the default mounting mode when you simply plug the cable on your PC. You have to unplug your Samsung and go to the main Menu to select Settings > Wireless and network > USB settings > Mass Storage. (Sorry if not 100% correct, but mine in in french). It will prompt you there to plug the cable and you will see next, at least, one new removable Disk appearing on your PC... You may then try to recover your files... By the way, it's my first post here and I come to report an issue with the recovery of pictures on my Samsung Galaxy SII... The recovered pictures are corrupted while they can correctly be recovered by CardRecovery or Stellar Phoenix Photo Recovery... (I will create a new post to discuss this O. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now