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thumbnail cache does not show up when I do an analyze


redcandle

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I'm using a laptop with windows 7 64-bit and have had a few problems with the latest version of ccleaner.

 

- thumbnail cache does not show up when I do an analyze

 

- If I only analyze thumbnail cache and nothing else it says "0 bytes to be removed" but this is not true.

 

- Ccleaner will sometimes delete my thumbnail cache when I did not have it checked to delete. But it doesn't show up in what got deleted after the clean.

 

- Ccleaner will sometimes clear my start menu programs when "user assist history" is not checked.

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The problem with the thumbnails mostly happens after I run cleaner than analyze thumbnails after.

wait so you run cleaner, then you analyis and get no results?

i don't understand shouldn't this be correct behavior?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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wait so you run cleaner, then you analyis and get no results?

i don't understand shouldn't this be correct behavior?

No because I do not delete thumbnail cache when I clean, but after a clean it say's my thumbnail cache is at zero but it's not at zero. Or I analyze thumbnail cache and get zero bytes even thou my thumbnail cache is at say 150MB.

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Since you are on x64, could you please tell us the location of the thumbnail cache, perhaps it is different in x64 than in x86 (note I'm just grasping at straws but it's worth a look)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Ok so it is the same location (I figured so just wanted to check)

so it's also %LocalAppData%\Microsoft\Windows\Explorer|thumbcache_*.db correct?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Ok now that's wierd. . . on my 32bit win7 it does delete the .db files but not the .tmp and it reports 0 bytes cleaned per OP

 

MMMM

Makes me wonder if

Thumbnail Cache - This option clears the Windows Explorer image thumbnail cache, which is maintained to speed up the browsing of folders containing photos and images. But it will also contain the thumbnails of images that are no longer on the system. (This rule is for Window Vista only.)

*

means that this rule is also not for windows 7 :-/

 

*http://www.piriform.com/docs/ccleaner/ccleaner-rules/windows-tab/windows-explorer-files

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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edit:

 

I wrote this

 

[*Windows Thumbnail Cache Extended]
LangSecRef=3025
DetectFile=%localappdata%\microsoft\windows\explorer\
Default=False
FileKey1=%localappdata%\Microsoft\Windows\Explorer\|*.db

 

It would seem that this actually does not work! I used unlocker to see why ccleaner couldn't delete the .db files, and it turns out they're in use by Explorer.exe

 

I guess thats why they're not removed and thats why there is a special folder for ones to be deleted.

Edited by Winapp2.ini
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I split DaKunst's Problem off to a new thread as it is a different issue completly. You can find it HERE

I have also Renamed this thread as to not invite any more "I'm putting this in here because the topic is 'Bugs in the latest issue'"

Please be specific with your Thread titles.

Thanks

:)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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