redcandle Posted August 26, 2010 Share Posted August 26, 2010 I'm using a laptop with windows 7 64-bit and have had a few problems with the latest version of ccleaner. - thumbnail cache does not show up when I do an analyze - If I only analyze thumbnail cache and nothing else it says "0 bytes to be removed" but this is not true. - Ccleaner will sometimes delete my thumbnail cache when I did not have it checked to delete. But it doesn't show up in what got deleted after the clean. - Ccleaner will sometimes clear my start menu programs when "user assist history" is not checked. Link to comment Share on other sites More sharing options...
redcandle Posted September 1, 2010 Author Share Posted September 1, 2010 ...anything? Link to comment Share on other sites More sharing options...
Winapp2.ini Posted September 2, 2010 Share Posted September 2, 2010 I'm unable to re-create this behavior, so I have no help for you. Sorry winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
redcandle Posted September 2, 2010 Author Share Posted September 2, 2010 I'm unable to re-create this behavior, so I have no help for you. Sorry The problem with the thumbnails mostly happens after I run cleaner than analyze thumbnails after. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 2, 2010 Moderators Share Posted September 2, 2010 The problem with the thumbnails mostly happens after I run cleaner than analyze thumbnails after. wait so you run cleaner, then you analyis and get no results? i don't understand shouldn't this be correct behavior? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
redcandle Posted September 2, 2010 Author Share Posted September 2, 2010 wait so you run cleaner, then you analyis and get no results? i don't understand shouldn't this be correct behavior? No because I do not delete thumbnail cache when I clean, but after a clean it say's my thumbnail cache is at zero but it's not at zero. Or I analyze thumbnail cache and get zero bytes even thou my thumbnail cache is at say 150MB. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 2, 2010 Moderators Share Posted September 2, 2010 Since you are on x64, could you please tell us the location of the thumbnail cache, perhaps it is different in x64 than in x86 (note I'm just grasping at straws but it's worth a look) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Winapp2.ini Posted September 2, 2010 Share Posted September 2, 2010 That would be %localappdata%\Microsoft\Windows\Explorer\ThumbCacheToDelete\*.tmp which works fine for me winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 2, 2010 Moderators Share Posted September 2, 2010 Ok so it is the same location (I figured so just wanted to check) so it's also %LocalAppData%\Microsoft\Windows\Explorer|thumbcache_*.db correct? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Winapp2.ini Posted September 2, 2010 Share Posted September 2, 2010 On my machine (win7 x64) it only outputs tmp files in \ThumbCacheToDelete, not the DB files in \Explorer winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 3, 2010 Moderators Share Posted September 3, 2010 Ok now that's wierd. . . on my 32bit win7 it does delete the .db files but not the .tmp and it reports 0 bytes cleaned per OP MMMM Makes me wonder if Thumbnail Cache - This option clears the Windows Explorer image thumbnail cache, which is maintained to speed up the browsing of folders containing photos and images. But it will also contain the thumbnails of images that are no longer on the system. (This rule is for Window Vista only.) *means that this rule is also not for windows 7 :-/ *http://www.piriform.com/docs/ccleaner/ccleaner-rules/windows-tab/windows-explorer-files ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Winapp2.ini Posted September 3, 2010 Share Posted September 3, 2010 (edited) edit: I wrote this [*Windows Thumbnail Cache Extended] LangSecRef=3025 DetectFile=%localappdata%\microsoft\windows\explorer\ Default=False FileKey1=%localappdata%\Microsoft\Windows\Explorer\|*.db It would seem that this actually does not work! I used unlocker to see why ccleaner couldn't delete the .db files, and it turns out they're in use by Explorer.exe I guess thats why they're not removed and thats why there is a special folder for ones to be deleted. Edited September 3, 2010 by Winapp2.ini winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 5, 2010 Moderators Share Posted September 5, 2010 I split DaKunst's Problem off to a new thread as it is a different issue completly. You can find it HERE I have also Renamed this thread as to not invite any more "I'm putting this in here because the topic is 'Bugs in the latest issue'" Please be specific with your Thread titles. Thanks ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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