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ccleaner issues


julevine

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I beeen using your cccleaner every day but there some issues that need fixing

bug 1:

wiping files with 1 wipe pass take too long 26MB takes 84 secs to wipe

////////////////////////////////////////////////////////////////////////////////

bug 2:

when wiping free space the created files are too small there are 146KB in size the file size needs to be larger

otherwise it will take forever to wipe large drives

 

please fix these problems soon

 

thank you very much

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Wipe Free Space should not be run everyday; in fact, it should only be run if you are 1)going to sell the drive or 2) instructed to do so here.

 

How are you only wipeing a certain amount of space perhaps I am misunderstanding and you are not talking about wipefreespace in your first "bug".

 

WFS will create a file and then remove it, that file is the size of the space being wiped (it may be multiple files now, I'm not sure)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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1st bug wiping files with 1 wipe pass take too long 26MB takes 84 secs to wipe it should be alot faster

 

 

your misunderstanding 2nd bug when wiping free space it creates many files that are just 64KB in size that needs to be 300 MB or more at least other wise it will take forever to wipe large drives

 

other wipe apps create around 300 mB or more file sizes

 

I hope you understand

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I beeen using your cccleaner every day but there some issues that need fixing

bug 1:

wiping files with 1 wipe pass take too long 26MB takes 84 secs to wipe

////////////////////////////////////////////////////////////////////////////////

bug 2:

when wiping free space the created files are too small there are 146KB in size the file size needs to be larger

otherwise it will take forever to wipe large drives

 

please fix these problems soon

 

thank you very much

 

- What OS are you running? 98/XP/Vista/7?

- What Service Pack (if any?) are you running?

- What version of CCleaner are you using?

- Does your drive go slowly in other activities? Has the drive for some reason slipped into PIO mode instead of DMA 5 or 6?

- Are you wiping internal or external drives? Are you trying to wipe drive C? D? USB 1.1 or 2.0 drives?

- Do you have utilities running in the background that could be interfering with wipe such as backup/drive protection/on the fly encryption etc?

- Has this problem always been there, or is it something more recent?

- Have you tried it in safe mode to eliminate the possibility of startup items/malware causing this?

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