KNRover Posted July 2, 2010 Share Posted July 2, 2010 For at least a couple of months now, CCleaner's registry cleaner identifies "HKCR\Interface\{F0E3A5D7-80C7-4228-90FE-61DF01C417A5}" as an entry that shouldn't be there. It tell it to fix it and it disappears from the list. However, an immediate rescan finds the same entry. I went to the entry in regedit and tried to delete. Denied. Changed permissions on it to allow me to have full control. Tried again to delete. No go. Even ran Dial-a-fix, Tools, Repair permissions. Still can't delete the file. One comment and one question: If CCleaner cannot delete a registry entry, it should say so. With this entry, it SAYS it's gone, but either it's not or some background program recreates it immediately. The question: How do I get rid of this entry... or is the system telling me I shouldn't? BTW, I can't swear to this, but I think this started happening right after I installed Norton Security Suite for Comcast (which I get free). Is this undeletable entry Symantec's fault? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted July 2, 2010 Moderators Share Posted July 2, 2010 A member recently stated it's a key of Norton 360, so possibly other Norton software uses it too. Here's what was written about it. Link to comment Share on other sites More sharing options...
KNRover Posted July 3, 2010 Author Share Posted July 3, 2010 A member recently stated it's a key of Norton 360, so possibly other Norton software uses it too. Here's what was written about it. OK, so I was correct that it is associated with Norton Security Suite. The info in the thread you referenced further indicated that it was associated with the Backup feature of NSS, which I don't use. In any case, after posting the thread, it occurred to me that I might be able to get rid of it by booting into Safe Mode, then running CCleaner's registry cleaner. Guess what? That worked (subsequent registry scans do not bring it up), and has had no effect on NSS working properly. So the problem is solved. Thanks for the quick response. Link to comment Share on other sites More sharing options...
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