DOCTERDON Posted May 4, 2010 Share Posted May 4, 2010 when i start Speccy all i get is my graphic card and my operating system and all the rest are unknown system error:0x80041013 any ideas thanks docterdon Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 5, 2010 Moderators Share Posted May 5, 2010 Can you list your operating system etc so when the devs read this they'll have some info to go on. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
DOCTERDON Posted May 5, 2010 Author Share Posted May 5, 2010 ITshow my operating system ms window xp home 32 bit sp 3 and it gives all my graphics it is a Dell every thing else gives me that error code call unknown system error:0x800401013 Link to comment Share on other sites More sharing options...
big al Posted May 18, 2010 Share Posted May 18, 2010 When i first used speccy it showed all my info. Now it shows my operating system: MS Windows XP Professional 32-bit sp3 for all the other info it shows: Unknown system error: 0x80041013. Can anyone advise what the problem is? Link to comment Share on other sites More sharing options...
Guest MrRon Posted May 18, 2010 Share Posted May 18, 2010 Thanks, we'll look into this. Link to comment Share on other sites More sharing options...
Sea Urchin Posted June 9, 2010 Share Posted June 9, 2010 I have just updated to version 1.02.156 and now I get the same problem as above. Before updating it worked perfectly, and correctly displayed all aspects of my system. Link to comment Share on other sites More sharing options...
AMB Posted June 17, 2010 Share Posted June 17, 2010 I have just updated to version 1.02.156 and now I get the same problem as above. Before updating it worked perfectly, and correctly displayed all aspects of my system. In addition to getting the 0x800401013 error for my optical drive, I get: "No such interface supported" for CPU, RAM, Motherboard, Hard Drives, and Audio, and The correct information for Operating System and Graphics. I have windows vista x64. Link to comment Share on other sites More sharing options...
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