maq Posted April 10, 2010 Share Posted April 10, 2010 1.) open Cclener / options / include and exclude ? what those include do ? what those exclude do ? 2.) registry / scan for issues if found c:\program files\ ...... ... ... \ uninstall.exe and if click on FIX selected issues what wil hapend ? wil it deleete the hole ... ... file or it wil recover all other files that where deleeted . Link to comment Share on other sites More sharing options...
Ishi Posted April 10, 2010 Share Posted April 10, 2010 In the Include, you INCLUDE folders you want CCleaner to clean as well. In the Exclude, you EXCLUDE or spare folders that you don't want CCleaner to clean. Before, you click the FIX on the registry scan, make a system restore point or verify if you have one. Also try using a free program called ERUNT The Emergency Recovery Utility NT, just Goggle search on that. Download and install it. Use it to make a backup of the Registry in case CCleaner deletes any important registry entry. After you have done the above procedure, fee free to hit the FIX button. Although, I fixed all the registry entries CCleaner has detected, it has given me no problems that I know of but I could not garantee the same for you so do the backup systems I gave you above first before using the registry cleaner tool. Please feel free to navigate in these forums as well and you might find a lot of previously asked questions similar to yours with given answers. Have a nice day... I love computer maintenance tasks. Some of my favorite programs: Wordpad -basic word processing Notepad - temporary clipboard and basic scripting module Windows Media Player 12- video, music and online radio player Windows Media Center - live TV, local FM radio CCleaner- handy computer maintenance tool If something fails to work after using the registry cleaner, use SYSTEM RESTORE. Link to comment Share on other sites More sharing options...
maq Posted April 10, 2010 Author Share Posted April 10, 2010 i dont want to fix it i deleeted the file and uninstalld the file but these is something wrong (not with ccleaner) the file just dont want vanish from my computer if i click fix the selected isues what wil happen wil it deleete it the selected issues or recover and wil put back the deleeted files with fix the selected issues ?? i want him to deleete the remaining files on my pc . Link to comment Share on other sites More sharing options...
maq Posted April 10, 2010 Author Share Posted April 10, 2010 ok look i edited my question is it understandable now its not that hard i dont understand plz be clear or something Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 10, 2010 Moderators Share Posted April 10, 2010 What is the file called? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Ishi Posted April 11, 2010 Share Posted April 11, 2010 ok look i edited my question is it understandable nowits not that hard i dont understand plz be clear or something The default disk cleaning option on CCleaner should be safe for you so its safe for you to delete junk files it detects. Bear in mind that junk files over time are recreated so if some junk file you deleted before reappears the next time you do cleaning with CCleaner, that is normal. However, the Wipe Free Space option should be left UNCHECKED. But the registry cleaning is the risky part so unless you make a backup or a restore point, I suggest you don't fix anything with the registry cleaner. To find system restore: Start> All Programs> Accessories> System Tools > System Restore and just follow the step by step procedure to make a restore point and also get there if you are going to make a restore operation. I love computer maintenance tasks. Some of my favorite programs: Wordpad -basic word processing Notepad - temporary clipboard and basic scripting module Windows Media Player 12- video, music and online radio player Windows Media Center - live TV, local FM radio CCleaner- handy computer maintenance tool If something fails to work after using the registry cleaner, use SYSTEM RESTORE. Link to comment Share on other sites More sharing options...
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