Freezes all the time

[LonelyPixel]

I've heard about Defraggler today and thought I'd just give it a try. They use CCleaner in our company and I also installed it today.

 

Defraggler does a disk analysis and then shows me the basic summary it has found. But whatever I do next, it doesn't take long and the whole application is in a life lock, taking 50% CPU time (single thread of dual core) and not responding to input anymore.

 

I've tried to view the list of files, making the columns a bit wider, sorting by different column; next time I have searched files by path to see where they reside on my disk.

 

I have no idea where this bug comes from as I've done nothing special, just looking around for a moment.

 

I won't let an application that freezes all the time touch any of my files. Could you please fix that?

[hazelnut]

Would you be good enought to run it in debug mode and attach the log in a post so the devs can have a look.

 

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode

[dbuck53]

Would you be good enought to run it in debug mode and attach the log in a post so the devs can have a look.

 

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode

 

 

I have the same problem from the get-go, defraggler freezes up and becomes non-responsive almost immediately after the analysis. I am attaching the dubug file for you benefit, then removing the program. I wont take chances with a defrag program that hangs.

Defraggler.exe._1_16_165__2010_02_09_15_38_.txt

[LonelyPixel]

Yes, when I'm back from holiday (end of next week).

[NickP]

I would just like to add to this as I am experiencing the same problem.

 

Information

- Windows 7 Professional x64

- Defraggler64.exe 1.16.165

 

The drive I'm analyzing is my secondary application drive. 500 GB capacity, half full.

I can analyze the drive (68% fragmentation) and then anything else I do causes Defraggler to lock up and I have to explicitly end the process in task manager.

 

 

Defraggler is installed on my main system drive (C:\) whereas I'm trying to analyze my secondary drive (D:\). I don't know if this makes a difference. I can try installing it on D:\ and see if it still crashes, if you think it would help.

 

I ran in debug mode and attached the file below.

 

Defraggler64.exe._1_16_165__2010_02_14_23_25_.txt

 

Thanks!

[Guest MrRon]

Can you clarify if this issue is only present in the latest release, 1.17?

[LonelyPixel]

Here's the debug log. But I'm afraid it doesn't contain any information about the freeze. After analysis, the application froze immediately. I had to kill it to close it.

Defraggler.exe._1_16_165__2010_02_25_20_45_.txt

[icefall5]

I have the same problem. I just updated today to 1.17, but I was previously running 1.13 and had the same problem there. I did notice that in 1.17 it does not freeze until I click somewhere within the program window, whereas 1.13 would just freeze whether I clicked or not. Debug file attache

 

It also takes forever for the program to stop defragging, and the program would usually freeze when I click Stop during a defrag.

Defraggler.exe._1_17_172__2010_03_04_11_35_.txt

[TastyWheat]

Mine freezes pretty randomly too, but never in the middle of a defrag. It usually freezes when I do something simple like select the menu or switch tabs. I included my log file. I didn't stop the program until it froze on me (I selected a different drive).

 

Defraggler.exe._1_17_172__2010_03_31_23_01_.txt