casuperdave Posted February 11, 2009 Share Posted February 11, 2009 Occasionally my Webroot software license gets removed and I have to reinstall it for things to be fine. I was wondering if anyone knows if ccleaner removes it when it runs? Or if they have experienced this before? I'm using CCleaner v2.16.830 on Windows Vista Ultimate 32bit. Thanks! Dave Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 11, 2009 Moderators Share Posted February 11, 2009 Welcome to the forums casuperdave! If I'm remembering correctly someone else also had a Webroot software license issue awhile back. What you can do is find the folders where the Webroot software is installed, and the registry key location where the settings are stored, then input them into CCleaner's "Options->Exclude" area to see if that helps. If/when you find these locations please list them in another post, that way the developer will know of the issue as will the forum community and the possible workaround. Link to comment Share on other sites More sharing options...
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