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Hi can you please help


smallfeet

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Hi am new here so hi everyone.

 

Did a new install of xp pro with service pack 3 and shows up a error after i cleaned the registery and tryed to merge a deleted entry back to the registery.

 

cannot not importc/docs and settings/mydoc/reg back up/cc_2008116_122945.reg. error accessing the registery.

 

xp pro service pack 2 new install then upgraded to service pack 3 and threw the above error the first time i run the cleaner.

 

 

System

 

xp pro service pack 3

norton 2008

norton ghost 10

browser's ie and firefox

 

Any more info need please advice me as its the first time i have even had a problem using CCleaner

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Did you rename the reg backup at all?

 

It just looking at it the date looks a bit wrong, for instance I have one which shows

 

cc_20081102_085029.reg Taken on the 2nd of Nov 2008

 

Yours shows the year as 2208

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Did you rename the reg backup at all?

 

It just looking at it the date looks a bit wrong, for instance I have one which shows

 

cc_20081102_085029.reg Taken on the 2nd of Nov 2008

 

Yours shows the year as 2208

 

 

hi thanks for that but was a slight typo ops lol

have rechecked the number and its right.

Have not renamed the back up at all

hopes this helps

 

sorry for the confusion

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Have you tried opening regedit and doing file >import and selecting your backup?

 

Have you checked your reg file association is working okay?

 

http://www.dougknox.com/xp/file_assoc.htm

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Have you tried opening regedit and doing file >import and selecting your backup?

 

Have you checked your reg file association is working okay?

 

http://www.dougknox.com/xp/file_assoc.htm

 

 

 

I have just tryed to import the files manualy and still get the same error thro regedit and throws the same code up

 

Also thanks for the link and downloaded the whole lot and ran them and still the same error codes.

 

However i am going to uninstall service pack 3 and see what happens just can never remember doing this when running on service pack 2

 

wish me luck lol

 

And thanks for the advice :P

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It could be a Permission issue with the registry.

 

I had that situation on my XP Pro system and it had nothing to do with SP3 which is working fine for me.

 

What I had to do was download Dial-A-Fix then run it and insure that Policies... had no entries:

http://wiki.lunarsoft.net/wiki/Dial-a-fix

 

I also had to get SubInACL.exe from Microsoft to enable some Permissions that were locked:

http://www.microsoft.com/downloads/details...;displaylang=en

 

I hope you are trying this with an Administrator's Log in and not a User Log in.

"Education is what remains after one has forgotten everything he learned in school." - Albert Einstein

IE7Pro user

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