q231 Posted May 29, 2008 Share Posted May 29, 2008 well here's the SS when i ran CCleaner. This is the first time i have encountered this file.. and its over 1gig is it safe to be deleted? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 29, 2008 Moderators Share Posted May 29, 2008 They can be caused by several reasons, if you look in your event viewer you may see lots of 1001 event id errors (you may not though) To find out what caused it involves using windows debugger. However yours looks very large! Here is a thread with quite a bit of info on this http://forums.whirlpool.net.au/forum-repli...cfm/906264.html Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 29, 2008 Author Share Posted May 29, 2008 my pc restarted and gave me a BSOD(it seems i is dumping some memory stuff) @___@ but i have figured out the problem...the original slot of my RAM was damaged(because when it was on the BSOD it automatically restarted)...luckily i have 1 more slot so when i changed it to the other slot my pc booted again...but the fact is for the years that my pc has existed i have not encountered this memory.dmp and as a said above its a first time for me...anyway its fine now... EDIT: its here again..can i delete it? but im afraid that i might get a BSOD again Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 29, 2008 Moderators Share Posted May 29, 2008 As far as I can make out as the event has already happened it is ok to delete the .dmp file. As this file is usually the size of your RAM and can only really be debugged by experts you may want to consider going>control panel>system>advanced> startup and recovery settings, under system failure change the write debugging to a minidump (64k) Then you may be able to use the windows debugging tool. What does the BSOD error message show? Info here on this http://www.bleepingcomputer.com/forums/topic74712.html Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 29, 2008 Author Share Posted May 29, 2008 the BSOD look liked this... but its fine now hazelnut..thank you again for helping me sorry to make such a fuss Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 29, 2008 Moderators Share Posted May 29, 2008 Glad things seem okay for you now, I don't think you made a fuss at all, you just wanted to know what was going on. Nothing wrong with that I take it all your virus/malware scans are clean? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 29, 2008 Author Share Posted May 29, 2008 Glad things seem okay for you now, I don't think you made a fuss at all, you just wanted to know what was going on. Nothing wrong with that I take it all your virus/malware scans are clean? Thanks. well ZoneAlarm did not pick anything so i'm assuming my system is clean Link to comment Share on other sites More sharing options...
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