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CCleaner//antivirus problem


heyjude22

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Since installing CCleaner, which I love, my CA antivirus keeps failing to 'download a package'. I contacted them, uninstalled, scrubbed and reinstalled and it worked fine until a couple of days later when I ran CCleaner, then the problem started all over again.

 

What is the program deleting that CA needs? thanks, heyjude22

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Perhaps CA has changed the download location for it's updates. I know this has recently happened with Avira.

 

Try unticking CA in the applications tab of the CCleaner program, updating CA, and then running CCleaner again.

 

Welcome to the forum by the way :)

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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