raacs Posted September 11, 2007 Share Posted September 11, 2007 When I run CCleaner, it somehow gets lost and just runs and runs. Even when left overnight, it will still be running the next day. I finally tracked this down to the step under "Internet Explorer" called "Temporary Internet Files" by trial and error. I started by unchecking everything except "Empty Recycle Bin" and then using the "Analyze" and "Run Cleaner". Then I checked one at a time until I found the step that was causing problems. Whether it is the only one checked, or everything is checked, the "Temporary Internet Files" step causes this problem. Even manually cleaning this directory (including hidden files) did not make the problem go away. Using the Task Manager to kill the program causes the window to close, but the process continues to take most of the CPU cycles. Killing the process or the process tree doesn't make the process stop. The only way to get rid of the process is to shut down the system. Sometimes that requires a hard power off. I used the SysInternals File Monitor and Process Explorer to investigate. Both seem to confirm that after CCleaner scans the "Temporary Internet Files" directory, it starts opening the C: root over and over. It appears that it is in an endless loop at that point. The computer is running Windows XP SvcPk 2 and is fully patched. (Lets see, did I miss anything important? ) Link to comment Share on other sites More sharing options...
ishan_rulz Posted September 12, 2007 Share Posted September 12, 2007 uhh well this happened with me too a long time back .. when i first downloaded CCleaner .. first i suspected my junk files being too much .. but after that never encountered the problem again Simplicity is hard. Link to comment Share on other sites More sharing options...
me2 Posted September 12, 2007 Share Posted September 12, 2007 I just upgraded to the latest version and the same happens to me. And if I disable "Temporary Internet Files" the scanning goes through just as reported by the OP. I use Firefox, BTW. Link to comment Share on other sites More sharing options...
raacs Posted September 14, 2007 Author Share Posted September 14, 2007 In this case, the delay shouldn't be because of a huge number of files. I cleaned the directories manually before running CCleaner. Link to comment Share on other sites More sharing options...
raacs Posted October 12, 2007 Author Share Posted October 12, 2007 New development: I just uninstalled Symantec Internet Security and installed ZoneAlarm Internet Security Suite. There were 2 main affects that I noticed. 1) My computer now runs consistently about 35% faster. 2) CCleaner no longer hangs up when trying to clean the temporary internet files! It now comes up with the list of changes in less than 5 seconds. Everything cleans right! No more Symantiec Internet Security = No more problems!!!!!!!! Link to comment Share on other sites More sharing options...
JDPower Posted October 17, 2007 Share Posted October 17, 2007 New development: I just uninstalled Symantec Internet Security and installed ZoneAlarm Internet Security Suite. There were 2 main affects that I noticed. 1) My computer now runs consistently about 35% faster. 2) CCleaner no longer hangs up when trying to clean the temporary internet files! It now comes up with the list of changes in less than 5 seconds. Everything cleans right! No more Symantiec Internet Security = No more problems!!!!!!!! You may want to run the Norton removal tool, it has a habit of leaving stuff behind after an uninstall: http://service1.symantec.com/SUPPORT/tsgen...005033108162039 Link to comment Share on other sites More sharing options...
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