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CCleaner starts very slowly


V.A

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Hi,

I have been using CCleaner for a long time already under Windows XP .

It was starting up immediately when I double-clicked its icon - no problem !

 

Now I have it installed under Windows Vista and it has the following strange behaviour.

When I want to start it by double-clicking its icon, then it takes about 30 to 60 seconds before the program opens on the screen.

I have uninstalled/re-installed already several times to no avail.

 

Any help available please ?

 

Thanks

V.A

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Do you have the latest version: v1.41.544 ?

If you don't, click on "Check for updates now" link on the bottom of CCleaner program window B)

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  • Moderators

It's possibly either anti-virus related, or operating system related. I don't know if the CCleaner .exe is compressed or not, but if it is that will cause many anti-virus scanners to more slowly allow the file to be opened as they scan it - however 30 to 60 seconds in your case is 100% completely unacceptable in my book.

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Hi, thanks for both replies.

 

My OS = Vista Home Premium

My Antivirus = OneCare 1.6

 

I have uninstalled OneCare but this does not solve the problem.

It must have something to do with Vista, because it ran perfectly well before under XP-home edition.

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