AquaX Posted June 19, 2007 Share Posted June 19, 2007 Okay, here's what it looks like... Every single time, same exact thing happens and I don't know what to do. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 19, 2007 Moderators Share Posted June 19, 2007 Hello AquaX Have you used CCleaner before? Do you have any other computer problem at the moment? What operating system do you use? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
AquaX Posted June 19, 2007 Author Share Posted June 19, 2007 Hello AquaX Have you used CCleaner before? Do you have any other computer problem at the moment? What operating system do you use? 2000, is that bad? No, this my first time I'm using it. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 19, 2007 Moderators Share Posted June 19, 2007 No, it's not bad Have a read here http://forum.piriform.com/index.php?showtopic=5739 if you need any more help just ask. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
AquaX Posted June 19, 2007 Author Share Posted June 19, 2007 I did everything that thread said but nothing. I was able to install it, but the problem here is it won't work. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 19, 2007 Moderators Share Posted June 19, 2007 Do you get the same error message? Did you rename the installer? Did you try the VB runtime download? Perhaps you could try again by uninstalling CCleaner and downloading the basic build (without yahoo toolbar) from here. http://www.CCleaner.com/download/builds.aspx Make sure you choose save and not run when you download it to your desktop. Let us know how you get on. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
AquaX Posted June 19, 2007 Author Share Posted June 19, 2007 I got that same error message with the basic download. It was already named ccsetup140.exe not CCleaner.exe, so I know I can factor that out. The VB runtime didn't do anything whatsoever. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 20, 2007 Moderators Share Posted June 20, 2007 Does it say anything in the event viewer at the time that you try to run it? Just in case you aren't familiar with where it is, go to start>control panel>admin tools>event viewer and look under system, if there is an error double click on it and it will give some info. Sorry if you already know this Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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