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the_llama

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Posts posted by the_llama

  1. On 07/12/2021 at 01:18, MeganCCleaner said:

    Hi @the_llama Our support team is eager to help you with this issue.

    Do they have permission to contact you via email, using the same address that is registered to your forums account?

    Apparently you are not all that keen to provide support as after seven weeks or more you haven't bothered to contact me. I ended up doing a reinstall (keeping my files and apps) and this did not correct the problem. You are very good with words of support but very poor in actually providing support @Azra CCleaner

    It would be nice if you could provide some customer support for people who pay for your product

  2. This is close to the worst software inclusion ever. I have been experiencing this problem of my laptop constantly rebooting (when unattended) for months. For a while it got better but then whenever I ran the cleaner program (not the driver update), the problem started again. There is no fix because the time I ran the initial driver update (have only run it once) it did not create a restore point as their support claims it does. Essentially I see the only fix to this mess that CCleaner created is a complete reinstallation of Windows. I find that completely unacceptable but it seems that the messages here are that CCleaner are unable to provide a fix to the problem they singularly created for so many people. Whilst I find the rest of the software to be very useful, I will be rating CCleaner a "0" or "1" due to this major defect that they have not addressed

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