the_llama

Apparently you are not all that keen to provide support as after seven weeks or more you haven't bothered to contact me. I ended up doing a reinstall (keeping my files and apps) and this did not correct the problem. You are very good with words of support but very poor in actually providing support @Azra CCleaner It would be nice if you could provide some customer support for people who pay for your product

@MeganCCleaner Yes you can contact me via the email address. At this point my only option is to a complete reinstall of Windows 10 and start from scratch

Hi @Azra CCleaner Yes you can contact me via the email address. At this point my only option is to a complete reinstall of Windows 10 and start from scratch

This is close to the worst software inclusion ever. I have been experiencing this problem of my laptop constantly rebooting (when unattended) for months. For a while it got better but then whenever I ran the cleaner program (not the driver update), the problem started again. There is no fix because the time I ran the initial driver update (have only run it once) it did not create a restore point as their support claims it does. Essentially I see the only fix to this mess that CCleaner created is a complete reinstallation of Windows. I find that completely unacceptable but it seems that the messages here are that CCleaner are unable to provide a fix to the problem they singularly created for so many people. Whilst I find the rest of the software to be very useful, I will be rating CCleaner a "0" or "1" due to this major defect that they have not addressed