[CCleaner Portable download link not working—again]

Hello, I have the same problem with Windows 7.

I tried with http and https and the result is the same.

Please help me

 

Hi there, welcome to the forum!

 

The link is working correctly at the moment for us, could you please tell me what browser you're using and, if you know it, the version number?

 

Thanks!

[Phishing emails regarding CCLeaner license?]

Hi,

 

This is a legitimate email from us. If you think the information is incorrect, can you please email support@piriform.com and someone will be able to help

[Not cleaning clipboard for common manufacturer extended clipboards]

Hi Pearform,

 

I'm sorry that nobody has got back to you about this.

 

CCleaner Android is able to clean the standard clipboard however the extended clipboards aren't part of this functionality. It's possible that they may be added in the future, but right now it's only the standard clipboards that are cleaned.

[Ccleaner for Mac under macOS does not run: Unsupported OS]

Morning macoelite - could you please submit a ticket about this? Please just send an email to support@piriform.com with the details that you've provided above and we should be able to help

[Microsoft Edge files are skipped]

For those that are affected, when you go to clean Edge and Edge is currently open, do you see the pop-up that prompts you to close Edge or have you selected to hide this message in the past?

[Microsoft Edge files are skipped]

Hi everyone - can you please confirm if you've installed the Windows 10 Anniversary update or not?

[Defraggler Doesn't Complete After Installing Window 10 Anniversary Update]

Hello again, could you please email us at support@piriform.com if you're still having this issue?

 

Please just write that it's for the attention of Tom

[Defraggler Doesn't Complete After Installing Window 10 Anniversary Update]

Hi, thanks for reporting this. We've not had anyone else report this yet however I will try and look into this for you.

[ccleaner won't open after install]

Hi Rich,

 

Thanks for letting me know. I'm going to speak to the development team about it for you. In the mean time, can you just stick with the older version that you can download from the link in my previous message?

 

Thanks

[Ccleaner for Mac under macOS does not run: Unsupported OS]

Hello everyone!

 

The latest OSX in beta is not supported by CCleaner Mac - it will be announced in the release notes when this becomes available.

 

npernickcc - Can you please try this version of CCleaner Mac for me and let me know if it works? http://filehippo.com/mac/download_ccleaner_for_mac/download/dd15f4041412aac42fc7df7de05ad8be/

[ccleaner won't open after install]

arrgee - Can you please try this version of CCleaner Mac for me and let me know if it works? http://filehippo.com/mac/download_ccleaner_for_mac/download/dd15f4041412aac42fc7df7de05ad8be/

[Installing pro on win xp sp3]

Hi!

 

I'm sorry to hear that this isn't working for you. Could you try this link please?

 

http://www.piriform.com/ccleaner/download/professional

 

Please let me know if this doesn't work.

[Two-Factor Authentication available after Pro Trial expired]

Hi OLLI_S

 

Thanks for pointing this out! I've passed it over to the development team to look into!

 

Tom

[Can I buy CCleaner Professional alone?]

Hi!

 

You can purchase CCleaner Professional here: https://secure.piriform.com/502/uurl-mgxgn8eqih

 

Please note that those extras aren't included in the purchase and are only there as opt-in extras.

[Developer question]

Hi!

 

I'm really glad to hear that you're enjoying using CCleaner Cloud. I will do my best to answer your questions however we don't have any set release dates.

 

• How far away is a release for mobile devices (iOS, Android, Windows)?

We aren't currently working on a cleaning application within CCleaner Cloud to work on mobile devices, this may be something that is added in the future however we are currently focusing on desktop operating systems.

• How far away is a release for Macintosh OS X?

We are making great progress on the Mac version however it's not close enough to completion to have a confirmed release date - but watch this space!

• Is there any chance CCleaner Cloud will include a future for screen-shooting the remote computer screen?

We've had a few other requests for similar functionality -  it's not a currently planned feature however I will pass this over the the Product team to take into consideration.

 

 

Hope this helps!

[CCleaner Cloud - Lack of Interest?]

Hi OLLI_S

 

I just thought I'd add to Nergal's comments to let you know that the Forums are checked for suggestions and bug reports however we don't usually reply to these. Generally speaking, the suggestions are collated and passed to the team that deal with the products and their features. This means that we can't say that we will or won't implement a suggested feature in the future.

 

The feature suggestion that you've highlighted here is one that has been suggested to us by other people as well and it is something that is being looked at. Unfortunately, I can't tell you if this will go ahead or not because it's not within my specific remit however please don't feel like you're being ignored. If we implement a new feature that has been suggested on the Forum that we know about, we will try and post to let you know.

 

If you would like a specific response to a suggestion then I would advise that you contact us through the CCleaner Cloud support channels on the CCleaner Cloud website.

 

Please let me know if you've got any questions! 

 

Tom

[Ccleaner Android Pro]

Hi,

 

Thanks for that - I will let Anders continue helping you

[Ccleaner Android Pro]

Hi!

 

Could you please tell me what device you're using and what version of Android you're running?

 

Thanks!

[GUI bug (teleporting tickbox)]

Hey everyone!
 

Thanks for bringing this to our attention, the developers are now aware 

 

Tom

[Fix the link for the portable download!]

Hi,

 

Those that are affected, could you let me know what browsers you are using please?

[Speccy sensor fetching causing massive latency spikes.]

Hi JesseAdrian,

 

Thanks for posting!

 

This seems quite unusual, would you be able to create a support ticket about this here?

 

If you could provide us with the information that mta has requested or attach a Snapshot we will look into this for you 

 

Thanks! Tom

[Problem with yahoo]

Hi Rayh78,

 

This seems like quite a specific issue and we may need some more information from you.

 

We would like to help you out further with this, so could you open a support ticket here?

 

Thanks, Tom