johnoo

I will do & will advise if I get reply

Shame, could give one the confidence that action was being taken to sort out the odd problem or two that exist. But I'm still looking for answers to my problem, or to know if others have the same problem.

I have found that this problem is partly cured by running C Cleaner at start up in the morning rather than running at close down at night. If I run at start up the locations for BBC & Google maps are maintained whilst the sign in for Trip Advisor is still lost. Please note that the cookies for Trip Advisor are in the "Keep" section of CC Has anybody any ideas as to the cause of the problem? Are the C Cleaner developers looking at this post?

Back to the same problem! Last night, closed down without signing out of e mail, ran CC This morning locations again lost, but looking at the CC "Keep Cookies" those for the sites I wish to keep are there. Does anybody know what is causing this?

Perhaps a interesting development. Last night I ran CC, did not log out of e mail (BT Yahoo) & then shutdown. This morning the locations are still set. Could it be that the e mail program is causing the problem?

After my last post I started from scratch. I deleted all Cookies with CC, then went into the sites where I wanted to maintain locations & put those cookies into the "Keep" side of CC. Then on Tuesday night I ran Cc & did a shutdown. Wednesday morning the locations I had set were maintained. Wednesday evening again ran CC & shutdown. Started up this morning & again the locations have been deleted. Has anybody any idea what the problem is & a solution?

Thought the spacing would help, but re posted with no spaces:- Something I have just realised that may help somebody to give me an idea on how to clear this problem. If I run CC & then look at the sites where I want locations to be maintained I find that they have been maintained. Example my Post code for BBC weather is still set. I then shutdown computer On next start up the Post code has been deleted. But, when I don't run CC before shutdown on start up the Post code is maintained Just hope somebody can help solve

Something I have just realised that may help somebody to give me an idea on how to clear this problem. If I run CC & then look at the sites where I want locations to be maintained I find that they have been maintained. Example my Post code for BBC weather is still set. I then shutdown computer On next start up the Post code has been deleted. But, when I don't run CC before shutdown on start up the Post code is maintained Just hope somebody can help solve

Over the last few days I have been conducting tests in the hope of curing the problem of locations that I need to keep being deleted. I have gone into Tools/Delete Browsing history & have unchecked one at a time :- Preserve Favourite website data/Temporary Internet file/Cookies. I have then run Ccleaner, noting after each run that there were no “Cookies to Delete” & “Cookies to keep” were the ones I had set. On the next start up after each trial the locations I wished to keep have been deleted. As a last trial I ensured that all of the parameters in Tools/Delete Browsing history were checked I then shut-down without running Ccleaner On the next start up the locations I wished to keep have been maintained. Has anybody any suggestions/advise on how to clear this problem?

Did as you suggested above, I did not have to reset Post codes as they were not deleted. Looked at CC there were not any Cookies not on the keep list. To give further information, last night at closedown I unchecked from Tools/Delete Browsing history/Cookies. At start up this morning the Post code locations had been deleted. To night I am going into Tools/Delete Browsing History/ & will uncheck "Preserve website favourite data" & see what happens at next switch on

Last night I went into IE/Tools/Delete Browsing History/Unchecked Preserve Favourites & Cookies boxes. Ran C Cleaner Turned computer off This morning switched on The locations I wanted to keep are again deleted Checked on CC & "Cookies to Keep" include the ones I want locations to be maintained. I'm now lost! Help please!

Andavari, Thanks for the reply & advise. I'm away for a few days so will try on my return, please don't think that I have just left the forum! Will report back in a few days PS I think, may be wrong on this, that version 4.05 automatically retains "well used" cookies, but just in case it does not I have ensured that they are in the "keep" side

Been told of by Moderator for opening new topic, but this still happens with Version 4.05 Data as follows:- Yesterday I ran CCleaner, looked afterwards at 3 locations I had set, Zip/Post code for Google Map & BBC weather, & all were maintained. I then shutdown computer & then started up again. The locations set were still there Saturday night Ran CC & shutdown Sunday morning Started up computer, all locations had been deleted Why? & why was it OK on the Saturday? Back to top

Decided to create a new post as I have moved to version 4.05. Yesterday I ran CCleaner, looked afterwards at 3 locations I had set, Zip/Post code for Google Map & BBC weather, & all were maintained. I then shutdown computer & then started up again. The locations set were still there Saturday night Ran CC & shutdown Sunday morning Started up computer, all locations had been deleted Why? & why was it OK on the Saturday?

Reporting back Last night I shutdown but did not run CC Started up this morning to find that locations set had been maintained. Hence I think it is a problem with CCleaner I repeat that I am now using V 4.05 which stores much used cookies, but I have also checked the "keep list" & the BBC & Google cookies are in this. So where do I go from here?

I'm now totally confused about this. I've moved over to Ccleaner 4.05, which I believe does not delete “well used” cookies. I have also checked the listing on Ccleaner of cookies not to be deleted & the items that I want to maintain are on this listing. So tonight I ran CC & then closed down. Later I restarted the computer to find again that the locations I wanted to keep on Google maps & BBC weather have been deleted. Last week when I did not run CC the locations were not deleted. But could it be something within IE 10 is causing the problem? My problem is I do not know what to change in IE & also if it is IE that is causing the problem why did it not occur last week? Tonight I am going to shutdown without running CC & see what happens on start up tomorrow. But if viewers have any ideas to solve this problem please post

Hazelnut, Checked out your link, all are "Enabled" I'm also losing the Post code location I set in Google maps

I spoke too soon, last night did Ccleaner run, then shutdown Started up this morning & the set locations were again lost. Any ideas for help? I'm using Windows 7 & IE 10

Have now changed to version 4.05, did CCleaner run, shutdown system. Restarted next day with no problems Thanks for all of the support & help given

Just got the e mail about 4.05, will update & then try out.

Thanks for the reply. Have looked through the link but don't think it helps to much 1 I do not use Norton, I use AVG & that does not get rid of Cookies. 2 I have also looked at the settings in IE 10:- Tools/ I.Net Options/Browsing History is not checked also Tools/Delete Browsing history/Preserve Favorite Website data is checked as is "Cookies & Website data" Also I have not run CCleaner this last week & have not had any deletions so the problem points IMHO to my usage/setting of CC Hope you can help me solve

No advise on what I'm doing wrong?

Within the options section I have set up for two cookies to be maintained. These are Google Map & BBC Weather, in both I have my Post Code (Zip Code) set. But after running cleaner both locations are deleted. What am I doing wrong? I am using Windows 7 IE 10 Thanks in advance for help

Yes, this is Checked in Options/Advanced. Just done a check at closedown, Total amount to be cleaned is 175.8Mb Majority of this is IE Temp Files 114,462Kb & System Temp files 65,391Kb I'm not concerned about the IE stuff, but I think it is a lot higher than a few weeks ago, any reason, as I have used the Internet about the same amount? Also what are the System Temp Files, I have nothing in the Recycle Bin? Hope somebody can help

Will try to do this tonight, but have not got any records of previous cleaning cycles